Privacy Policy

At Cool Cami, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us online, including through Facebook and Instagram. By using our website or engaging with us on social media, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.

  • Order Information: Details of the products you purchase, order history, and preferences.

  • Technical Information: IP address, browser type, device information, and browsing behavior on our website.

  • Social Media Data: Information you provide when interacting with us on Facebook and Instagram, such as comments, messages, or likes.

  • Communication Data: Any correspondence with us via email, social media, or other channels.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you about your purchases, updates, and promotions.

  • To improve our website, products, and services.

  • To personalize your shopping experience.

  • To run targeted ads on Facebook and Instagram based on your preferences and interactions.

  • To comply with legal obligations and protect against fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Payment processors, shipping companies, and marketing platforms (including Facebook and Instagram) to fulfill your orders and improve our services.

  • Social Media Platforms: When you interact with us on Facebook or Instagram, your data may be processed in accordance with their privacy policies.

  • Legal Authorities: When required by law or to protect our rights and safety, in compliance with EU GDPR and United Arab Emirates regulations.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under the EU GDPR and United Arab Emirates data protection laws, you have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications at any time.

  • Request a copy of the data we hold about you.

  • Withdraw consent for data processing, where applicable.

To exercise these rights, please contact us at info@coolcami.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Additionally, Facebook and Instagram may use cookies and tracking technologies when you interact with our social media pages or ads.

7. Third-Party Links

Our website and social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. International Data Transfers

As a global brand, your data may be transferred to and processed in countries outside the European Union or United Arab Emirates, including countries with different data protection laws. We ensure that such transfers comply with applicable laws and that your data remains protected.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@coolcami.com

Thank you for trusting Cool Cami with your personal information. We value your privacy and are dedicated to providing you with a secure and enjoyable shopping experience.